Client Question – What Kind of Client is Your Favorite?

Got a Question?

Questions are free – Ask away!

So often, during a conversation, someone will ask me a question where as I am answering I say to myself,’This would make a great blog post!‘ I had just such a situation happen last week at the Atlanta Pampered Ladies’ Expo.

As I was manning my massage chair, waiting for the doors to open, a nearby booth mate asked, “Who is your best type of client?”

My best client is one who has never had a massage before, but have always wanted to get one. They want ask a lot of questions, but they don’t want to feel they are pestering you by asking a lot of questions. I encourage the questions, because I would like you to understand what your body is telling you. As Sy Syms would say, “An educated consumer is my best customer.” (Yes, I’m that old!) I try to relate information in plain English, so that the jargon doesn’t confuse or disinterest the client. (My husband is a computer programmer, so when he uses technical jargon to convey his story, I tend to look like the

Have you ever had someone talk to you, and you looked like this?

Have you ever had someone talk to you, and you looked like this?

RCA/Victor dog.) Now, if the technical jargon doesn’t throw you, I’ll use it. It also helps keep me sharp on my anatomy; what muscles work together to do a specific action and what muscles work against each other. I also try to throw in some humor, because if it’s even a little funny, the message tends to be memorable.

I’ve had all kinds of questions thrown at me, so not too much tends to throw me off my game. If I don’t know, I don’t know, but I’ll do my research. This way, we learn together! So come on, ask those questions, you’ve always wanted to ask!