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Client Empowerment – Ask Those Questions!

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This blog post is in response to a story that aired earlier this year on our local TV Station about a female client that was assaulted during a massage session in a Student Clinic at a local Massage School.

As a Therapist, you want your client be as comfortable as possible on the table, so the client gets the most effective massage possible. New clients who have never had a massage before aren’t the most comfortable, for good reason:

  1. They’ve never experienced it;
  2. They don’t have any idea what’s going to happen, or;
  3. They’ve heard horror stories about bad massage
    sessions, and expect that to happen to them.

Massage Therapy Clients, I want to empower you to ask questions. You should know what to expect so that you are comfortable with your therapy session. Many people just want to get to the session and not talk. If you’re not sure as to what I’m doing, ask me why!  I’ll be more than happy to explain why I’m working on you in the manner that I am, so that you understand why I’m there.

My main concern is that there are certain parts of the session where you are asking yourself, “Why are they doing that? That may be a part of the session. I don’t want to ask; they may think that I’m a prude.”

I have said this before — I don’t charge for questions, so feel free to ask questions when you need clarification about a particular treatment you are undergoing.

If you are feeling that the therapist is talking too much, or you feel that you may need to stop, say something, anything, so that you can understand what’s going on.

I strive to get you as comfortable as possible during the session so that you are able to relax, and have the best massage possible.

What questions do you have about massage? I’d LOVE to know!

Affirmations – The Power of Positive Self Talk

Posted by on in Mind/Body 1 comment

August 11, 2011

We spend a lot of time running a negative train of thought through our mind through self-deprecating talk. Our thoughts become what we believe – if we think negatively, our actions will fall in line with what we think. If you think that you are going to fail a test, it’s in good likelihood that you will in fact fail that test. If you tell yourself that you will always be broke, your thoughts and actions will fall into line. It’s better to spend your energies thinking positively, so that your actions will fall into line with a better, more positive way of thinking. Affirmations will help with that.

According to Jack Canfield’s book, The Success Principles, Affirmations (Principle 10) have 9 basic characteristics –
1. Start with the words I am.
2. Use the present tense when creating your affirmation.
3. State it in the positive. Affirm what you want, not what you don’t want.
4. Keep it brief, and more importantly, memorable. Rhyming helps!
5. Make it specific.
6. Include an action word ending with ‘-ing’
7. Include at least one dynamic emotion or feeling word.
8. Make affirmations for yourself, not others.
9. Add ‘or something better’.

Example: I am excited to having all my outstanding student bills paid off by July 30, 2013.

I would also add 10. Be realistic. Making an affirmation that you are going to lose 100 pounds, and all the while you’re still eating junk food, the affirmation loses a bit of its’ strength.

Now just saying that these affirmations won’t create change without action. The thoughts are just a start. What affirmations can you create today that can have you change the way you think about how you see yourself?

P.S. Another great book to read is Change the Way You See Yourself, by Hank Wasiak. Both books are good read, not overly heady, and don’t have to be read all at once. A great website to listen to affirmations is www.MyThoughtCoach.com. There are affirmations that are varied in length, and cover a wide vaierty of subjects. You can download them on your favorite mp3 player, or play them on your computer. Check them out, and let me know what you think! Happy Thursday!

8 Secrets Revealed

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This is a blog post in response to Sarah Carrillo’s article on www.TotalBeauty.com about “8 Things
Your Masseuse Doesn’t Want You to Know”.

As a Massage Therapist,
and not a Masseuse, I think I may have some feedback on this article.

On Secret #1 – “We think you’re a prude if you wear undies” – I have NO opinion if you wear your underwear or not. If you feel that you need to wear your underwear for whatever reason, it is up to YOU, the client. I need you to feel comfortable enough in your surroundings that you are able to relax. If that means that you have to wear your underwear, it’s all good with me. Now, if you are wearing scuba gear as underwear, we’ll have to work that out.

On Secret #2 – “We have dirty thoughts” – I’m not going to lie, I’ve
had some very handsome clients in my career, some downright gorgeous. If I am going to give you a good massage, the thoughts cannot even begin to enter into the session; it’s a breach of trust. You, as the client are on my table to get stress relief, knots worked on, etc. If I am really going to have a problem with this, you would be referred to a therapist that I know and trust to do good work. I like my job too much to get my license yanked over foolishness.

On Secret #3 – “We get scared if you start snoring” Here is my
belief on sleep and massage – You falling asleep on my table or chair
constitutes one of two things:

A)    You are allowing yourself to let me take care of your sore, stressed and tired self that you fall asleep.

B)    You are too tired to care.

I have had clients fall asleep and drool on my table. It doesn’t bother me at all. What bothers me is if you STOP breathing, not if you snore.

On Secret #4 – “We give you a crappy massage if you show up wasted” – If you show up wasted, I WILL NOT EVEN GIVE YOU A MASSAGE. First of all, Client Intoxication is CONTRAINDICATED, meaning it should NOT be performed. Massage contributes to an increase of the absorption of the toxins in the alcohol, making you a little more intoxicated than if you hadn’t had the massage. Inhibitions are lowered, and inappropriate behavior can occur.  If you, as my client are tipsy, I’m not working on you, period – I’m kinda a stickler for that. I don’t need to have inebriated clients on the table being more intoxicated after a massage than before we started. Second of all, I could still charge you for the session. It’s never a good idea to have ‘a few drinks’ before a massage, before you get behind the wheel, etc.

On Secret #5 – “We want to throw your phone in a vat of massage oil”-  Distractions will detract from your overall massage session and yes, your ringtone may be loud and annoying, but throwing your phone in a vat of oil? Not necessarily. I will ask you to either turn it off, or put it on ‘Vibrate’, and will remind you to put it back on after the session is over. If it’s still on, and it rings, it detracts from your overall massage session.

On Secret #6 – “We think you smell” – I have had some rather odiferous clients. You’re coming in from running, work, or the sweltering Atlanta heat. Most clients that feel that they smell tend to want to take a shower on their own, or shower before they show to the session, no cues from me. If worse comes to worst, there are things that we can do to alleviate the issue, and not bring attention to a rather awkward situation. Again, it’s helping the client be comfortable in the environment that is the most important thing, as far as I am concerned.

On Secret #7 – “Our licenses mean jack” – I agree, in many cases, having a license does NOT equal getting a great massage. I take having my license seriously, otherwise I wouldn’t have gone to school, and been doing massage for as long as I have. States have varying levels of licensure, and some don’t have any regulations at all. If you want to get a great massage, ask YOUR
friends who get massages. If you don’t have any friends who get massages, you
can go to many of the Massage Regulating bodies, ABMP, AMTA, ISPA, etc. You can also go to your local massage school, during clinic hours, to get a regulatedand supervised massage session. These students are looking for a few good people that want to be worked on!

On Secret #8 – “We make fun of you after you leave” – There have
been some FUNNY incidences that have happened during a massage session, I can’t lie about that. Can I say that I haven’t shared a story or two? Nope. But what I can say is this – to be just plain catty about a client because the service didn’t live up to expectations (or just to contribute to the level of gossip in a conversation) is wrong, and in some cases, they are still in the building – THE CLIENTS CAN HEAR YOU. It’s just not good practice, and if I do have to share, I don’t do so by name – that’s against HIPAA rules of privacy.

Now I am sure that you will have feedback on this, and I look forward to
hearing them all. I am not speaking on behalf all Massage Therapists; I just
felt that this article needed more than this skewed and salacious point of
view.

You Haven’t Had a Massage? Why?

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According to the American Massage Therapy Association, 15% of Americans have gotten a massage to reduce pain or manage stress, and only 7% got massages to relieve muscle pain and stiffness. That made me wonder about the rest of you, and I just had to ask – What is it about getting a massage puts you off about getting one?

Many people responded that they didn’t know enough about massage to even want to get one themselves. And then, the questions came! So here are the top questions you wanted to know about a massage, but were too afraid to ask:

  • Does the pressure have to be so hard?! – Not always. Relaxing massages can be slow, and light to moderate pressure. Not everyone’s pressure needs are the same, so if the therapist is pressing too hard, and you’re making faces, let them know. On the other hand if you have some knots that you want out, it can feel a little achy, some of my clients call it a ‘good hurt’. Taking deep breaths can alleviate the ache, and help dissipate the knot.

 

  • Do I have to be naked? Here is a question that I get often. In the case of therapeutic table massage, not completely. The blanket covers the body, and the part of the body to be worked on is uncovered. The sheet is tucked in, to allow for modesty and mobility of the limb. If I am working on your glutes (your backside, and YES you can get knots there), and you’d prefer that they stay covered, by all means, let me know, and I can work through the sheet. Once that area is done getting worked on, the blanket and sheet can be put back. For pregnancy massages after the first trimester, you will be put in the most comfortable and modest position that is possible for you.  Your underwear can stay on, but if I’m working on your back, it’s best to take your brassiere off.  In the case of chair massage, you keep your clothes on, and I can work through the clothes. If you have a short skirt on, a jacket can be placed over your lap for modesty.

 

  • What happens if I fall asleep? If you fall asleep, you fall asleep. I can still work on helping you feel better. The way I see it is this – two things are going on when you fall asleep; either you feel so comfortable that you are able to relax and receive a great massage, or you are too tired to care. Don’t feel bad if you fall asleep. You are rejuvenating the body, and getting a great massage. Just think of it as recharging your batteries.

These are just a few questions that I answered, I’ll answer more next time! Feel free to leave me a comment, and don’t forget to chime in on the poll below!

What Do You Do to De-stress?

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You cannot avoid negative stress, just like you cannot avoid breathing. You can deal with it, abate it, ignore it, or increase it. Getting rest in the afternoon is great, but can disrupt your sleeping habits, if you sleep too long. Complaining about it, especially to people that cannot do anything to change the source of the stress, can abate it, transfer the stress to the person that you are complaining to, but it does not do much to change the source of the stress.

What do I do to reduce my stress levels?

  1. Laugh my butt off – Sometimes there is nothing funny about certain stresses in the immediate moment, but later on, there can be something funny about it. I had someone close to me die at age 104. She babysat my sister and me as children, our kids, and the neighborhood kids. She was a staple in the neighborhood, and she will be sorely missed. As I was relaying this message to a friend that knew the woman, she asked me how the woman died.

      “Really?!?” I replied, taking a page from Bill Engvall, “She wrecked her Harley at Bike Week. She was 104!!!” I burst out laughing, knowing that Ms. Pryor would have laughed too, upon hearing that.

Laughter releases all sorts of endorphins and helps increase immunities, and reduces other hormones such as adrenaline and cortisol, a ‘fight or flight’ hormone, which can lead to adrenal fatigue. Having a good laugh also engages the core abdominal muscles and diaphragm, gives the heart a good workout, relaxes the shoulders, and increases the oxygen intake throughout the body. If you ever meet me, ask me what songs are on my Mp3 to help me de-stress.

2.   Exercise – Taking 20 minutes out to just get away, to take a walk, workout, yoga, tai chi, Wii, PS3 Kinect, just getting out there and MOVE helps gets the body to reduce stressors. Boxing on my Wii is my de-stressor of choice. I can work on my stress, and get some exercise done in the process. Personally, I hate to sweat, but the after effects of working out outweigh the not moving of it all. I get over it, and get going.

3. Finding different ways to say “No” – Someone’s always going to want your time. There are going to be times that you are going to want to scream “NOOOOOOOOOOOOO” at the top of your lungs, but you don’t. You can say, ”Let me get back to you”, or “Let me sleep on it”, etc., so that you can take a breath before you commit to something. Find several different ways to say no, and reply to the request accordingly.

4. Meditation – Taking a few minutes to clear your mind will help decrease stress levels and may give you a new perspective on the very thing that stressed you out in the first place. There are many ways that one can meditate, which is great, because one always cannot do Downward Facing Dog in your cubicle.

5. Massage – Massage releases muscles that have been overworked and taut due to stress, also releases endorphins, reduces anxiety and increases calm, but I’m sure you knew that already.

These are only a few ways that you can de-stress. What do you do to reduce your stress levels? Can’t wait to hear from you!