If you’re going to be late, please call. If I’m going to be late, I will definitely call!NM FAQ 3

If you are going to be late to your massage session, please call to let me know approximately what time you will arrive. Please know that the time missed will not be made up. Example: If you are 15 minutes late to a 60 minute massage, your session will be 45 minutes, and you will be charged for the hour.

If you have already called, give me an approximate time, and you still cannot make it, the cost for the massage will be applied, and another session will not be made until the cost of the massage missed is paid.